If you have ever used CashHeatingOil.com to buy home heating oil, you know that the prices are competitive, the delivery times are prompt, and the customer service is top-notch. However, there have also been some complaints about CashHeatingOil.com. In this article, we discuss some of the most common complaints about CashHeatingOil.com and how the company has responded to them. We also explore potential solutions to these issues and offer tips on how to make sure your experience is the best it can be when ordering from CashHeatingOil.com.
What are the most common complaints about CashHeatingOil.com?
The most common complaints about CashHeatingOil.com include long delivery times, high prices, poor customer service, and difficulty scheduling deliveries. Customers also report that the company does not always honor their price-match guarantee. Additionally, some customers have experienced problems with billing and payments.
How quickly does CashHeatingOil.com respond to customer complaints?
CashHeatingOil.com takes customer complaints very seriously and strive to respond to all complaints within 24 hours. The customer service team is dedicated to providing a prompt, professional and satisfactory resolution to any and all customer complaints. If a response cannot be provided within 24 hours, customers are kept up-to-date with the progress of their complaint.
What is CashHeatingOil.com’s policy on refunds for unsatisfied customers?
CashHeatingOil.com does not offer refunds for unsatisfied customers. However, they do have a customer service team that customers can contact for assistance in resolving any complaints or issues with their orders. Customers can contact CashHeatingOil.com’s customer service team through their website or by calling their customer service line. They strive to provide the best possible customer service and will do whatever they can to ensure customer satisfaction.
What measures has CashHeatingOil.com taken to address customer complaints?
CashHeatingOil.com has implemented a comprehensive complaint handling system to address customer complaints in a timely and efficient manner. The system includes a dedicated customer service team, a comprehensive ticketing system, and a comprehensive tracking system to ensure that all customer complaints are addressed in a timely fashion. In addition, CashHeatingOil.com has set up a customer feedback portal on its website to allow customers to share their experiences with the company and provide feedback on their services.
Does CashHeatingOil.com provide any customer service support?
Yes, CashHeatingOil.com offers customer service support. Customers can contact the customer service team via email, phone or chat for any questions or complaints. The customer service team is available to answer any questions and to provide assistance with any issues or concerns.
Hi I had a great experience called to confirm the delivery it came the day it was supposed to and best of all the cheapest price I could find anywhere. We have ordered a few times now and we were extremely happy last winter when we ran out and they fit us in for the next day delivery even though they said 2 to 3 days when I told the lady I ran out she actually cared and said we will be there tomorrow. I tell anyone that asks about your company. The best service I had as heating oil is concerned the pricing is great the owner was helpful and quick response i recommended this company to anyone who heating oil very good service. I have been a first time user of cashheatingoil this year. The venders were extremely nice and always got back to me within 12 hours. Deliveries were always fast and efficient. I love cash for heating oil. My normal oil company was charging us 2. They Came out the very next day and the delivery guy was super! Great experience. Great heating oil prices. I was being ripped off by my previous oil company for years. I have been using this site for 3 years now and I am extremely happy with the oil prices and service. Great heating oil prices! The first time I used your service I was a little hesitant but I have been happily using it for at least 2 winters now. Everyone I have dealt with have been very professional and easy to work with. The companies have low heating oil prices. I will continue to use this service as long as I need to! I truly love this sight! I always get a phone call within 2 hours super easy to do! The best heating oil prices! You web site is fantastic and brings the best market price for heating oil. The dealers have always called back quickly and service has always been perfect. I rate every aspect of the web site and dealer follow up a What is there not to like!! Fast response to my order. Got the cheapest price in this area – I checked around with other dealers. Delivery was scheduled easily. VERY friendly people. Excellent Transaction. Thank you! Transaction went exactly as promised. Dont know why everyone wouldnt purchase oil this way. Excellent service. I received a call minutes after submitting my order to CashHeatingOil and they came the next day in the middle of a snowstorm to deliver. First time that I placed an order and could not have been more pleased with the entire experience I was called in a short amount of time as to the approximate time of delivery and amount and asked how I would be paying I would recommend this way of ordering home heating oil to everyone I was anxious to find out how everything worked so I called the heating oil company directly the on-line transaction was complete. Gave my credit card info to the heating oil company arranged for delivery the next day. Delivery person was prompt and polite. The best part, of course, is the low price. I have informed my co-workers about the service. I have used the same oil company for years. My brother just bought a house in my town and told me about this site and the price he got. I then got in your site an did it for myself. My delivery came the very next day and the customer service was superb. They called to confirm the delivery and afterwards to see if I was satisfied. I have Passed the website to two coworkers and we are all using it. Just wish I would of known about it sooner!!!!! This is my second time using cashheatingoil. They got in touch with me at the next morning to see if I wanted my oil delivery that morning! The folks there are SO nice! They are friendly, courteous and take care of everything! Thank you for making one part of my life an easy transaction! This transaction was great! They were very courteous, professional and delivered the oil exactly as promised. I was very happy that I found this website and chose to use it. I would certainly highly recommend cashheatingoil. Thank You.
Toggle navigation. Welcome to CashHeatingOil. Enter your zip code to find heating oil prices in your area! Heating Oil Available for Immediate Delivery. No Heating Oil Contract Required. See All Heating Oil Prices before you order oil. Select Cash or Credit Card and Save. No Registration Required. Thousands of satisfied customers! We are celebrating our sixth year in business. How Cash Heating Oil. Enter your Zip code and we will list the prices for heating oil in your area. Heating Oil Dealers are local and update their oil prices daily. Select a Local Heating Oil Dealer. You choose the heating oil dealer and price that works for you. Payments are made directly to the heating oil dealer. Pay by Cash or Credit Card on delivery. Customer Reviews Hi I had a great experience called to confirm the delivery it came the day it was supposed to and best of all the cheapest price I could find anywhere.